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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Demi Moore

March 17, 2025

5  out of  5
rating by Demi Moore
"Sean helped me so much being a first time policy holder. Thanks again Sean!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Chapman

March 11, 2025

5  out of  5
rating by Jennifer Chapman
"I worked with Anthony Villena, and he was great! He got me a lower price and took the time to explain the policy information and process of switching carriers. He ensured I had everything situated on my end while we were still on the phone and has been very responsive through the whole process."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katy Whitten

March 10, 2025

5  out of  5
rating by Katy Whitten
"Customer service with Justin McCain State Farm is always on point! Shout out to Rob for getting my coverage updated and discounts applied with ease."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Susan Coley

March 10, 2025

5  out of  5
rating by Susan Coley
"Justin has always been very helpful when I’ve needed anything. Very polite!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amaris B

March 10, 2025

5  out of  5
rating by Amaris B
"Account representative Joseph Porter was awesome and informed me of all that I needed to get a better rate on my insurance. I'm very thankful! Totally recommend. ⭐⭐⭐⭐⭐👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hatley Clarke Jr

March 10, 2025

5  out of  5
rating by Hatley Clarke Jr
"Nothing but good people that help make the process go faster. I could not ask for better agents them the ones I have personally spoken with in this agency"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michelle Slaton

March 9, 2025

5  out of  5
rating by Michelle Slaton
"When I tell you that Rob is the best at what he does he took time to find a perfect policy that bundle my cars and home together and helped us save some money not to mention life insurance as well thank you for all that you do."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Port St Joe

March 7, 2025

5  out of  5
rating by Port St Joe
"Best Agent and Staff Joseph very prompt, knowledgeable and kind. Recommend to everyone!!!"
We responded:
"Thank you for the 5-star review! Joseph is an asset to our team. We appreciate you! "
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Kelwin Hood

March 6, 2025

5  out of  5
rating by Kelwin Hood
"J.Porter was amazingly fast and knowledgeable….i was very comfortable talking to him and would be glad to tell someone to call him at State Farm."
We responded:
"Thank you so much for your 5-star review Kelwin! Joseph is an asset to our team and loves taking care of our customers insurance needs! We appreciate you! "
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Felipe Rincon

March 5, 2025

5  out of  5
rating by Felipe Rincon
"Anthony V. Was the wonderful agent who helped us! He got us better rates on our car insurances and renters insurance that eased our minds and budget. I would highly recommend him and Justin McCain - State Farm Insurance if you’re looking to make a change."
We responded:
"Thank you for your kind words! We're so glad Anthony was able to help you find better costs for your auto and renters insurance and make the process smooth. We appreciate your recommendation and are always here if you need anything. Welcome to the State Farm family!"
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Angel Altamirano

February 28, 2025

5  out of  5
rating by Angel Altamirano
"Justin was so helpful in helping me understand my coverage options, made switching my insurance pretty quick and painless."
We responded:
"Thank you so much for your 5-star review Angel! We appreciate your business and are always here for you when you need us!! "
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Veronica Guerra

February 26, 2025

5  out of  5
rating by Veronica Guerra
"Anthony helped me so much! I had a big policy with progressive and the multiline discount he gave me beat them saving me $130! Was even able to get life insurance for me which I’ve been struggling to get due to underwriting. All in all got me a $80 cheaper rate with better coverage AND life insurance! He made sure I got exactly what I was looking for and walked me through every option I had! Highly recommend this office. It’s great communicating with an actual agent and not the 1-800 office!"
We responded:
"Thank you so much for your 5-star review, Veronica! Anthony does a great job helping our customers and we appreciate you trusting us with your insurance needs! "
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Jose Villena

February 26, 2025

5  out of  5
rating by Jose Villena
"Anthony was very knowledgeable and helpful. He actually made us feel like he cared about our family and wanted us to have the best protection and value for my family. By combining my vehicles into one plan he saved us over $130 per month compared to our current provider"
We responded:
"Thank you for your review, Jose! Anthony is an asset to our team and loves helping customers with all of their insurance needs. We appreciate you and are always here for you when you need us! "
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Michael Moore

February 25, 2025

5  out of  5
rating by Michael Moore
"Amazing experience using State Farm. Walker was very helpful and patient in the process of switching our business over. Highly recommend!"
We responded:
"Thank you so much for your 5-star review Michael! Walker loves helping our customers with all of their insurance needs. Welcome to the Justin McCain State Farm family and we appreciate you thrusting us with your insurance needs! "
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Donnie

February 21, 2025

5  out of  5
rating by Donnie
"My current rates were steadily increasing without any real justification or losses incurred by me. I was searching for coverage for a new RV and stumbled across Alexandria at Justin McCains office. She was a real pleasure to work with in a matter of minutes she saved me over $220 per month for better coverage than I had with Progressive. The savings she got me more than paid for the monthly payment on the RV. Her communication skills are extraordinary and attention to details, above reproach. I've had numerous insurance providers in the past 50 yrs. But none have been as thoughtful, professional and as considerate as she was. Just can't say enough good things about this agency. At completion of the process Justin personally reached out to me to ensure I was satisfied with the quote and service I received. These are just all around great folks to work with. I'm reccommending them to all my family & friends.."
We responded:
"Thank you for the review! I am so glad to hear that Alexandra was able to help you save money on your RV Insurance. We are so happy to have as a part of our State Farm family. Is there is anything else we can do to help please let us know!"
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Elton Braddy

February 17, 2025

5  out of  5
rating by Elton Braddy
"Talk to walker very nice and patient recommended to any one looking for great insurance thanks again"
We responded:
"Thanks for the review and recommendation. Walker is a great asset to our team. We'll be sure to pass your feedback along to him. "
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Sandra Acosta

January 9, 2025

5  out of  5
rating by Sandra Acosta
"I normally do not leave reviews, but I wanted to express my gratitude and pride in being a State Farm client. I am astounded by the exceptional customer care I receive every time I step into this office. You guys genuinely make me feel welcome and valued when it comes to all of my auto and home policy needs.My agent, Deysi, is exceptional. Thank you for always going above and beyond to answer my questions. You guys rock."
We responded:
"Thank you so much for taking the time to share your kind words, even though you don't typically leave reviews—it truly means a lot to us! We're thrilled to hear that you feel welcome and valued every time you visit our office. Deysi will be so pleased to know her efforts to go above and beyond are appreciated. It's an honor to assist with your auto and home insurance needs, and we're grateful for the trust you've placed in us. Thank you for being part of our State Farm family!"
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KATHY MITCHELL

November 21, 2024

4  out of  5
rating by KATHY MITCHELL
"This awesome gentleman named Walker helped me get insurance coverage I could afford. I recommend him to anyone."
We responded:
"Hi Kathy! Thank you for your review and feedback on your experience with us! I am happy to hear that we were able to give you such amazing help with your insurance needs. Feel free to give us a call should you need any further assistance! "
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Mister Star Quality

August 14, 2024

5  out of  5
rating by Mister Star Quality
"Simply the best along with the best customer service. Krista is an Angel! Love her to pieces!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Krista truly is amazing, and we're lucky to have her. We appreciate your trust in us and look forward to continuing to serve you!"
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Steve Dale

August 3, 2024

5  out of  5
rating by Steve Dale
"Isla and State Farm were life savers. My wife and I were paying way too much for our Auto coverage and they brought a policy with same coverages that saved us $61 per month! Thanks so much Isla for your quick response and efficient Professionalism."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Isla and the team could help you save on your auto coverage while maintaining the same level of protection. Providing quick, efficient, and professional service is our top priority, and we're glad we could make a difference for you and your wife. If you ever need anything else, we're here to help!"
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Korush Shahvirdi

July 26, 2024

1  out of  5
rating by Korush Shahvirdi
"They overcharge everyone the worst customer service ever."
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Hannah

July 26, 2024

1  out of  5
rating by Hannah
"The worst insurance office every they scammed me and my friends."
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Odin

July 26, 2024

1  out of  5
rating by Odin
"The worst insurance office ever they scam their client over charge and worst customer service if you don’t want to get scammed find a different insurance office."
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KD Anderson

June 28, 2024

5  out of  5
rating by KD Anderson
"Krista M Worthington of Justin McCain State Farm was GOD sent. In 2023 I used Allstate for my car insurance. December 2023, I wanted to spend the month with my daughter, (who lived in a different state and was kicking Cancer in the but). However, since I am a senior, living on a fixed income, I couldn't pay for my plane ticket and car insurance. So, since the December payment was the last payment on my six-month car insurance policy, I asked if I could move the payment to the next month. Well, Allstate said "NO, you haven't been with us long enough, and you car insurance will cancel on December 26, 2023". My daughter paid my car insurance so that I would be able to spend the holidays with her. So, in January, I switched to State Farm. Fast forward to June 2024, this month I experienced financial difficulties and at the beginning of June let State Farm know my difficulties and that I would try to get the payment in before my insurance cancelled on June 26th. On June 25th before I could call State Farm, Krista M Worthington called me and said they had a program that could help me keep my insurance and allow me to catch up on my payments and my car insurance would not cancel. So, in my honest opinion, I feel that Allstate does not live up to their slogan, "YOU'RE IN GOOD HANDS WITH ALLSTATE" so I would dump ALLSTATE and come to STATE FARM because STATE FARM "GOT YOUR BACK!" I know that is not their slogan, however, I feel that I AM actually in good hands with STATE FARM because they care about people instead of caring about money like ALLSTATE."
We responded:
"Thank you so much for taking the time to share your experience with us! We are deeply touched by your story and are glad to have been able to assist you during a challenging time. Your feedback highlights the dedication and compassion Krista and our State Farm team strive to provide to all our customers. We understand the importance of being there for our customers, especially when they need it the most. Thank you for your kind words. We are honored to have your trust and will continue to work hard to provide you with the support and service you deserve."
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Tyrone Thomason

May 30, 2024

5  out of  5
rating by Tyrone Thomason
"Insurance are great but there a guy named Jacob that really looks out for ya when it come to customers service."
We responded:
"Thanks for the awesome review, Tyrone! I'm thrilled to hear you have had a positive experience working with Jacob. If there is anything else we can help you with, please let us know. We are happy to help! "